Gestión Intraempresarial

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Technical Service

  • Telephone assistance from the factory:
    Gestintra staff attend your technical queries on the phone. Often, problems are resolved immediately on the phone. When technical service is required, a diagnosis of the problem is made and based on this, the necessary spare parts are selected before the technical service is selected. Telephone assistance is available daily during normal business hours.
  • On site:
    Our technical staff are specialists in Urpe injection machines. Do not go for the 'cheap' options, which may result in several visits of mechanics with different spare parts before a final diagnosis is made, eventually leading to delayed repair, extended down time and increased costs.
  • Remote session:
    New technologies offer us the possibility to connect directly to the machine via a remote session. This option reduces the down time of the machine and the costs of on-site assistance. A high percentage of failures can be detected or are detected and repaired this way.
  • Preventive maintenance:
    Gestintra knows the importance of preventive maintenance of machines. From a production perspective: down time, defective batches, delivery times, as well as from a safety perspective: emergency stops, sudden movements, leaks.

The absence of a systematic prevention plan affects order fulfilment and delivery of the product in terms of quality and reliability, with the resulting negative impact on company revenues. For this reason, Gestintra strongly recommends to set up a systematic annual preventive maintenance plan for each machine for greater reliability in daily operation. Such maintenance should address the following:

  • 1º- Revision of HYDRAULICS (relief valves, leaks, setting of the actuators, pressure, etc.).
  • 2º- Revision ELECTRONICS (electrical components, switches, LEDs, alarms, etc.).
  • 3º- Revision MECHANICS (setting of the clamping force of each column, parallelism, etc.).
  • 4º- Automation (PLC, CPU, PC, NT, ...).
  • 5º- Revision of parameters and setting of injection.
  • 6º- Oil analysis.
  • 7º- Safeties in general (emergency stops, doors, controlled closing, ..).
  • 8º- Results of the performed analysis.


We will gladly attend your query with the utmost efficiency and attention in Spanish, German or English.
Phone: 943 127 248.
E-mail: gestintra@gestintra.com

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